Returns & Exchanges

We want you to be happy with your Lost and Found by Christ order. If something isn’t right, we’re here to help.

Returns

Returns are accepted within 14 days of delivery.

To be eligible for a return, your item must be:

• Unworn and unused
• Unwashed
• In its original condition
• Free from stains, odors, pet hair, or other signs of wear

Items that have been worn, washed, damaged after delivery, or altered cannot be returned.

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once we receive and inspect your return, approved refunds will be issued to your original payment method. Please allow several business days for your bank or payment provider to process the refund.

Exchanges

Need a different size? Exchanges are accepted within 14 days of delivery as long as the item meets the return conditions above.

Exchanges are subject to availability. Because some designs, colors, and sizes may be limited, we cannot guarantee that the requested replacement will be in stock.

Customers are responsible for shipping costs associated with an exchange unless we sent the wrong item.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.

Include your order number and clear photos of the item and issue so we can help resolve it.

If the mistake was ours, we’ll cover the cost of making it right.

Final Sale Items

Items marked Final Sale cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Start a Return or Exchange

To request a return or exchange, please contact us through the Contact page on our website and include your order number and the reason for your request.

Please do not send an item back before contacting us and receiving return instructions.